Join777 Privacy Policy – Our Full Commitment to Protecting Your Data

Welcome to Join777. We understand how important your personal information is to you. This Privacy Policy ("Policy") provides a full account of how your information is collected, used, stored, and protected on the Join777 platform.

By registering on and using the Join777 platform, you are deemed to have read and agreed to this Privacy Policy. We believe privacy is not a privilege — it is your fundamental right.

This policy is written in English to ensure all users can easily understand it. If you have any questions, please reach out to the Join777 support team.

Join777 only collects information that is necessary for providing our services and ensuring security. Below is a breakdown of the two main categories of data we collect.

Information provided directly by you

• Contact Information: Full name, date of birth, email address, phone number.
• Identity Verification (KYC): National ID number, passport number, selfie photo.
• Payment Information: Mobile banking number (bKash/Nagad/Rocket), bank account number.
• Communication history: Support chat messages, email correspondence.

Automatically Collected Information

• Device Information: Device type, operating system, browser.
• Log Data: Login/logout times, IP address, session duration.
• Gaming History: Bets, winnings, and game preferences.
• Transaction History: Records of all deposits and withdrawals.

Join777 collects information through various methods — all of which are transparent and based on your consent.

• Registration Form: Information you provide when creating your account.
• KYC Verification: At the time of identity verification.
• Payment Processing: At the time of deposits and withdrawals.
• Cookies & Tracking: To improve your experience on the site.
• Support Contact: When reaching out for help via chat, email, or phone.

Join777 uses your data solely for the specific purposes listed below — never for anything beyond that.

Join777 does not generally share your personal information with third parties, though exceptions may apply in the limited circumstances outlined below.

Limited Sharing Circumstances

• Service Providers: Shared with trusted partners for payment processing and KYC verification only — and only the minimum necessary information is disclosed.
• Legal obligations: Upon court order, government investigation, or request from a regulatory authority.
• Fraud Prevention: To law enforcement agencies assisting in cybercrime investigations.
• Business Changes: In the event of a company merger or acquisition — though the new owner will remain bound by this privacy policy.

Join777 employs multi-layered security measures to protect your data, with the highest standards applied across both technical and organizational levels.

Technical safeguards

• TLS 1.3 / 256-bit SSL encryption on all data transmissions.
• AES-256 encryption for data at rest.
• Regular penetration testing and vulnerability scanning.
• Multi-Factor Authentication (MFA) support.
• Distributed Denial of Service (DDoS) protection.
• Real-time threat monitoring system.

Organizational safeguards

• Only authorised personnel are permitted to access specific data.
• Regular privacy and security training for all staff.
• Third-party security audits at least once a year.
• In the event of a data breach, affected users will be notified within 72 hours.

The Join777 website uses cookies to improve service quality. Cookies are small data files stored in your browser.

Cookie Type

You can control or delete cookies at any time through your browser settings. Please note that disabling essential cookies may cause certain features or services to stop working properly.

As a Join777 member, you have certain important rights regarding your personal data.

Join777 is strongly committed to protecting minors. Our platform is strictly for users aged 18 and above.

• Join777 does not knowingly collect data from anyone under the age of 18.
• Any account identified as belonging to a minor will be closed immediately.
• If we become aware that data has been collected from a minor, it will be deleted immediately.
• KYC procedures are used for age verification.

Join777 retains your data for a defined period. Once no longer needed, it is securely deleted.

• Account Information: For the duration your account remains active, and for 5 years after closure.
• Transaction Records: Up to 7 years as required by law.
• KYC Documents: 5 years after the end of the relationship.
• Support chat: Up to 3 years.
• Log Data: Up to 1 year.
• Cookie Data: Varies by type (1 day to 1 year).

Join777 may update this Privacy Policy from time to time. You will be notified of any changes through the following methods.

• For significant changes, a notification will be sent to your registered email address.
• The "Last Updated" date at the top of this page will be revised accordingly.
• A notice may be displayed on the login page.

Continued use of the platform after any changes will be considered acceptance of the updated policy. If you do not agree to the new policy, you may request to close your account.

If you have any questions or concerns about this Privacy Policy, or wish to exercise your rights, please get in touch with Join777.

• Live chat: Available 24/7 on the Join777 website.
• Email: support@join777.im
• Privacy Requests: privacy@join777.im

Privacy-related requests are typically responded to within 30 days. For urgent matters, we aim to provide an initial response within 72 hours.